Alien 1-Year Standard Warranty Extension for 9650

  In addition to the Standard Warranty that is provided with the readers automatically, Alien offers two options for extended   warranties. If you desire, you can   purchase Extended Warranty coverage for up to 3 years.

  The Extended Warranty may be purchased in 1 or 2 year increments before expiration of the warranty period and takes effect at   the end of the standard   warranty. Antennas purchased with the reader are also covered. Alien will repair, replace, or refund the   purchase price of qualifying readers and antennas,   typically within 21 days of receipt of the returned product. 

  Or if rapid response is required, you can purchase an Advanced Replacement Warranty that ensures that a replacement unit will   be shipped overnight   within   2 business days of your call. (This option is available in North America only, for up to 3 years from   the date of purchase.)